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on a usual day, we went here to eat. As it has weekday lunch promotion. Pineapple Fries Rice come with Set Rm 7.90(Fries Rice, A drink, and a scoop of ice-c ream)Anything iwth CHicken Burger Rm 11.90As burger is the signature food in Burger Factory, I have high expectation on them.I saw the ingredients CHeddar Cheese in the menu, so I thought the burger would be very nice, because it has Cheddar Cheese. However, it turnout that I didnt get to taste the Cheddar Cheese in the burger. Most of the time, burger always has cheddar cheese, and I cant event taste the cheese when it's written in the menu, I feel a bit cheated lar. The burger is not bad though, almost the standard with Mc DOnald. THe french fries which is the side dishes was better than the burger. The envinroment of Burger Factory is really awesome! With a serene water feature outside, and falling window ,aircond, high cushion, and natural lightning, cant find any fault with the environment.But I just feel a bit sad as the food is not as awesome as the environment. THis is my first time being in Burger Factory, if last time the Burger Factory in Ara Damansara here were nice, I would consider the food quality is inconsitent, and ordinary.
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Oasis Square, Ara Damansara has a lovely ambiance and I sometimes pop by for a lunch meal when I'm not in a hurry to go back to the office.The Burger Factory has recently opened it's 3rd outlet at this place on December 2013 with Kota Kemuning being it's first outlet followed by their 2nd at SS15, Subang Jaya. I've never tried any of their burgers before and so I took the opportunity one lunch time to bring my colleagues along to taste their burgers.When I was there that fateful day, I chose the Beef Burger called Skunk.It was a burger with Grilled Beef Patty, Blue Cheese, Caramelized Onion, Gherkin and some Caesar dressings. I initially thought that the Gherkin would be the culprit in ruining the taste of the burger for me since I don't fancy pickles but the crunchiness and freshness of the gherkin was nice. Couldn't taste much of the Caramelized Onion but the big disappointment came from the patty and the blue cheese. If you've eaten Blue Cheese before, you know that it has a very forceful taste and odor to it (I guess that's why they called this burger Skunk) which I don't mind as I like cheese but it wasn't evenly spread throughout the patty and my first bite was already a mouthful of blue cheese which didn't sit well with my tongue. After the first few bites of the patty, I find that the blue cheese was mostly concentrated at the left front side of the patty while the middle slightly right side of the patty had a better spread of the blue cheese that provided the just right taste while the back right side of the patty had little to none at all.Aside from the uneven blue cheese combo with the beef patty, the other disappointing factor was the beef patty being flaky. It just crumbles way too easily. Other than that, overall, the taste of the burger was okay.Service-wise, seems like a mess and sluggish but I guess because the staff were still new and adapting to it. Towards the end of my meal which is nearing the end of peak lunch hour, I've witnessed a number of empty seats with uncleared platters for as long as 10 minutes and a number of patrons that had walked in, sat down and not being greeted with the menu after 3-5 minutes, walked off. It's a shame that they lost some customers that way instead of unavailable seats.
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