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2012-02-10
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It was the grand opening of Chatime outlet in Kota Damansara and there was a promotion: Buy 1 Free 1. So, I went to the shop with my sister after our dinner. It was already 9.53pm but when we drove passed the road, there was still a long queue. As we heard many favourable comments on the Chatime bubble tea, we decided to give it a try. (We were actually attracted by the buy 1 free 1 promotion too )As we knew that the promotion ends at 10pm, we quickly ran to the shop and queued for it, hoping to
As we knew that the promotion ends at 10pm, we quickly ran to the shop and queued for it, hoping to get the promotion. We were disapponted at the beginning because we thought that it was hopeless to get the free cup of bubble tea anymore, as it was already 9.59 when we reached the shop and there was still long queue in front of us. However, we decided to continue our queueing to see if there would be any more chances for us. Therefore, we lined up in the long queue. Although the queue looked long, we waited for only around 10 minutes. In front of me, there was an old woman who were puzzled about the promotion. I was glad to see that the cashier was friendly and helpful enough to guide the woman by telling her the differences between the cold and hot drinks, regular and large drinks.
Then,came our turn, and the cashier really happened to tell us that the promotion would end at 11pm because there were many customers. How lucky we were! We quickly ordered a Red Bean Milk Tea, and chose a free Pearl Milk Tea, where both of the flavours were recommended by the shop. We did not face any difficulties deciding the flavours because I was told by a friend before that Red Bean Milk Tea was marvelous.
We waited for drinks outside the shop as there were too crowded inside, which i think it would only happen on promotion days. The tables and seat arrangement in the shop looked quite comfortable if there was not so many customers. One more thing to be mentioned is the chairs in the shop. They were decorated as upside down dustbins.They looked just alright although they are dustbins.
We waited long enough and I nearly lost my patience. My sister comforted me and after a while, she discovered that some customers who ordered after us had already got their drinks. We asked the workers but they did not take it serious. What they did was just asking us to wait for some more time. After nearly 45 minutes, my sister could not stand anymore and this time around, she asked for the drinks assertively. That was when the workers realized that they had made mistakes in the ordering of the drinks. They prepared the free one for us but missed our ordered drinks. The free one was no longer cold as it was already served for quite some time.
We did not require for a cold one by asking them to do a new one, as we did not want to wait anymore. What we wanted was to go back and get into bed. And the drinks turned out to be just a normal ones. It could not even be compared with the ones we bought at the road stalls.
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