The worst ever restaurant I ever visits so far. Strongly no recommendation!
1) Food delay
2) Bad staff attitude ever
3) Blame & argue with the customer on own wrong doing
Been visited this place lately & ordered few foods there. All the food I ordered came to my table on time & left 1 food & a drink yet I am still questioning myself, how come the food can came on time but not the drinks. I decided to wait & see how is the restaurant work on it. Finally, I finished my food & the drinks came (which is a bit doesn't make sense). After all, I finished my food & drinks and yet there are one more dish supposed to be served which is still nothing on the table. I decided to cancel off the dish & make my payment. The Chinese lady rudely blame that the food is on its way (which is totally cannot acceptable because all my drinks & other food is already finished & if they plan to serve the food late, they should be informing me earlier) yet she blames me that why I do not remind them about the food. My question is, if every customer has to remind the restaurant about their food came late, what is the work of the waitress & the chef? What kind of service is that? The lady kept refuse to cancel the order & push me (as a customer) to take back the food instead. Oh, come on the food cost less than MYR 10 & is just a side dish & you're telling me that you need like more than 30 minutes to be cook? During that day, there are less than 5 tables there yet you can't serve the dish out on time. That doesn't make sense at all. She kept arguing that no matter what I have to take and pay for it. After few minutes’ argument, she finally allows the food to be cancel.
So, my question is, what kind of staff is this? I believe she is the family member of the restaurant. The worst thing is I told her that I won't be visiting this restaurant anymore & she did reply to me that "You Better don't Come". I was like, this kind of attitude prove to me that this restaurant is totally poor in terms of management. I will not accept this kind of attitude from such restaurant which counter & blame their customer with their own wrong doing. You guys actually owe me an apology.
Lastly, please bear in mind that there are not only 1 restaurant which selling such food in Uptown. With this kind of attitude, you will just ruin your own business. I will not visit to your restaurant anymore.
Table Wait Time: 60 minute(s)
Date of Visit: Apr 12, 2019
Other Ratings:Taste
1 |
Environment
2 |
Service
1 |
Clean
2 |
Value for Money
1Recommend
0