5
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1
Level3
93
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Went there last year for a dinner with my team with high expectations from all the reviews to only end up leaving hungry and disappointed. Imagine a 2 course meal that took 2.5 hours, majority of the time just waiting for our food. Service was mediocre for such an establishment.Firstly they messed up orders. The doneness of our steak was wrong and when we questioned the reply was 'that is how we do it here'. Then they forgot to give the sauces only to give the wrong ones later. The servers weren
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Went there last year for a dinner with my team with high expectations from all the reviews to only end up leaving hungry and disappointed. Imagine a 2 course meal that took 2.5 hours, majority of the time just waiting for our food. Service was mediocre for such an establishment.
Firstly they messed up orders. The doneness of our steak was wrong and when we questioned the reply was 'that is how we do it here'. Then they forgot to give the sauces only to give the wrong ones later. The servers weren't that attentive and you can't be shouting out for their attention at such a restaurant.
Food was a hit and miss. The highlight surprisingly was the olive roll and amuse bouche of beef ragout which were free! While the items we ordered were mediocre at best. I think Campbell's clam chowder is nicer than what I had. Quality of steak was good but the mistake in doneness messed up the overall enjoyment. Not getting the sauce on time didn't help either although the sauce was lovely. For dessert we had the pavlova which was too hard, like biscuit hard. It should have been crisper.
Ambience wise the restaurant is lovely and suitable for a romantic date however with the poor service and so so food I wouldn't recommend it. Especially when you are forking out quite a bit of money!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Type of Meal
Dinner