My hubby as usual doing his weekend buy looking for good food in town and browse through living social website..he has been bugging me a while and showing me this London Town Restaurant menu which looks quite promising and attractive with the price of 50% discount to enjoy the ala carte menu and the location in Publika is just 15 minutes away from our home.
The offer from Living Social website RM50 Cash Voucher For Food & Drinks and we only paying for RM 25. The menu is quite pricey, so we bought two vouchers with the total amount paid of RM 50.
So i agree as we always wanted to explore new places to dine in. London Town is located at Block D3 and after few visits to Publika , we have become more familiar with this place. There is no reservation needed for 10 pax and below and you can just walk in anytime from 10am onwards as they served breakfast as well. We reached early, found the nearest parking, but we are still full ( just had our usual Sunday Wan Tan Mee), so i told hubby,,lets walk around for some grocery shopping first then we will come to have our lunch.
When we come up from our parking, we also passed by this restaurant and i saw the place is quite small, with three or four tables occupied at 11.30am and i even saw the owner Mr. Nima sitting there and i actually wanted to said hello and passing over my namecard..but i thought maybe later he will be there.
The whole restaurant space is really pack , no room for movement..we waited for one table who have just finished their meal and paying for the bill..lucky enough because i do not wish to be seated outside at this hot weather with my girl. So we still waiting there, no people saying welcome to you..asking you how many pax..
i managed to look at the statement and images on the chalkboard on the wall..stated clearly..there is no salmon, cottage pie, roasted chicken, cake, chocolate brownies with vanilla ice cream..and very big sign of First come first serve ( No Reservation)
i already sense there is something wrong here and since we are here for lunch and we got the seats.. i will have just wait and see..quickly ordered our meal..apple juice with celery RM 9.90 and Royal Milkshake Range (Oreo Milkshake) for RM 15.90, Banana Split (RM 13.90) , Crispy Fish Fillet (RM 18.90) and Meatlovers Mix Grill (RM 28.90)..Fast? Because i have browse through their menu at home before coming here.Total should be enough around RM 101.70. So we have ordered and waited for 10 minutes for our apple celery.
The fresh juice is just average, i actually told the waiter..i want the juice without ice.. and yet i saw ice in my drinks.. i wanted to call him to change it..but since they are all so busy..my hubby said its alright.
WOW it is already 1pm?? and i have waited my main course for 45 minutes? Never mind.. i will still give them a chance until 1.15pm..then i am going to raise my voice..i really want to control my temper and lucky enough i did not bring my second girl who can't even sit on the table waiting for the meal for more then 15 minutes. usually we need to finish our meal within 30 minutes then we are done and need to bring her to walk around..as you know kids they can't be like sitting there for so long for their food and they really love to wondering around the place.
There are long queue.. and the staff? i don;t think they have time to entertain them..i saw the lady is free now talking to the walk in customers, asking them to write down their names for waiting their tables. i can see the flow..from one table to another,, the main course served on their tables is very slow one by one coming out from the kitchen. the customers are looking at each other and wave their hands again and again.asking where is my order? how long i need to wait? and one lady was telling everyone..you all better be prepared to wait for one hour for your meal to be served as they have waited quite some time for the available seats as well.
You must be kidding me and asking me to pay you for RM 28.90 ? ? No way!!!. the chicken ham is burnt on the side as well. the fries..not appetizing and all the sauce? is worst . the whole presentation.. SUCKS.!!! the chicken skin is wholly burnt
but i was scratching my head..if i change this.. i need to wait for another 1 hour? better i just walk off and ask for my refund tomorrow from Living Social website.This is really unacceptable!
i told her i am not going to pay for your terrible service charge of 10% ! and she nod. and she is using the calculator to count my bill and write one by one on the manual receipts. but she is still putting in the 10 % but did not add on the 6% govt tax..so its fine total bill come out to RM 49.10, so i use one voucher to settle off my bill and another voucher i am going to keep it to make a complain to Living Social website for my refund!!!
I walked off this horrible and sickening place with irritation and i am going to tell
all my friends and families..please do not dine in to this place and my
advise to all those who have not redeem your vouchers? perhaps you can
go for refund..or can try to visit this place at normal weekdays
hours..or before 12noon to try your luck..but my cousin just told me..he
nearly bought this voucher but was advise by her friend who was happen
to be working in Solaris..the meal over here is only worth 2 cents!!!
you can judge yourselves then.
This restaurant is bad enough to be able to hire only three staff working during weekends for the big crowd who have sold off in total 970 vouchers in Living Social Website! I have written a long comment in their FB page and after 1-2 hours, when i log in and check again my comment, the whole London Town Facebook page is gone..totally gone no where can be trace.
but
the good thing for me is , i finally discover another restaurant that
serves such terrible food to customer with bad service and i can update
in my blog to spread the word around..anyway i have try the worst meal and service in Robot Sushi..so already get used to this kind of cheating merchant and yes of course some of the tactic being used by living social website to educate the merchant to reduce the portion of the food. will i still buy other vouchers from the online website? Yes why not!
* I think i can cook even better than your chef!!!
London Town
D3-G3-1, Publika, Jalan Dutamas 1, Solaris Dutamas,
50480 Kuala Lumpur
Tel : 03-6211 7411 |
Monday - Sunday 10.00am to 10.00pm (last call: 9.30pm) including public holidays
Email : londontownpublika@gmail.com
Menu : https://ls.app.box.com/LondonTownLSMenu
Deal Link : https://www.livingsocial.com/my/cities/1964-klang-valley-kuala-lumpur/deals/1094103-rm50-cash-voucher-for-food-drinks
Table Wait Time: 65 minute(s)
Date of Visit: May 01, 2014
Other Ratings:
Taste
1 | Environment
1 | Service
1 | Clean
1 | Value for Money
1
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