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This is Vivian C. .
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Vivian C.  Level 1
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Showing 1 to 1 of 1 Reviews in Malaysia
Terrible Service  Feb 26, 2020   
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Categories : Western variety | Café | Coffee

HORRIBLE SERVICE! Had to approach a waitress for a table as no one bothered to greet us. Then there wasn't any available space and was told to wait at the hotel lobby for at least 10 minutes. Didn't even gave us a menu to look at, had to ask for it and take one by ourselves. We waited for almost half an hour, wasn't even called in. New customers walked in and got seated immediately. I got frustrated and went in to find out if we can be seated, and then we were told that before we order we have to for another 30-45 minutes for the food to be served. PLEASE DON'T WASTE YOUR TIME COMING HERE! They need to hire more capable employees who understand how hospitality works in this industry.
 
 40 minute(s)


Date of Visit: Feb 26, 2020 


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