When we pass thru Gong Cha, there is always a long queue of people. Wondering why this beverage is in high demand……..I had tried it twice, but still not taken to it. This was introduced by my sis. One day, she bought me her favorite beverage from Gong Cha- MelonT & whiteP. It was too sweet for me. For the white pearl, Okay la…..,it is special compared to the normal bubble available in the market and it’s chewy. That’s was my first time trying Gong Cha.

For my second try, just recently, I ordered “Plum Green Tea” with 30% sugar less ice and added white pearl. First impression that came to my mind was, “oh my god! I just ordered 30% sugar, already so sweet!” Sugar is cheap I guess! In terms of pricing, it is not cheap as for the Plum Green Tea that I ordered, costs me RM6.40. I just go because of curiosity not because the taste!

On bottom of the receipt, there is another section, which after we log in to their website, and do the survey, writes down the code, then you will entitle for RM10 reduction for your next visit. This helps Tony Roma's to build a retain relationship with its customers.

I would say this is creative! It’s not only makes Tony Roma’s keeps improving but also another way to keeps the customer repeat their visit (improve customer service and marketing).

Good job Tony Roma's! You will always be my choice!