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TERRIBLE FOOD & SERVICE
2016-03-14 54 views
DON'T COME TO THIS PLACE!!!!!!!! I have ordered a Rendang Lamb Shank. When it served, I found the meat was very hard. I then try to chew it but it's really hard and taste like eating tree's skin "Kayu". I then try to check the others part and see whether it's the only part overbooked. Most of the meat have the same texture. I complaint to the waiter. The waiter there were all foreigner, I am doubt whether they can understand what I say. 5 minutes later, a Malay lady ( I think is manager) come ov
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DON'T COME TO THIS PLACE!!!!!!!! I have ordered a Rendang Lamb Shank. When it served, I found the meat was very hard. I then try to chew it but it's really hard and taste like eating tree's skin "Kayu". I then try to check the others part and see whether it's the only part overbooked. Most of the meat have the same texture. I complaint to the waiter. The waiter there were all foreigner, I am doubt whether they can understand what I say. 5 minutes later, a Malay lady ( I think is manager) come over and explain that lamb shank is really that kind of texture as its leg part, it had more muscle. Oh please, I am not the first time eat lamb shank okay!!! I told her that I have tried lamb shank at others place which is soft, not like Kayu. She then start asking me back where I eat before she also wanna try(means she doesn't believe me). I ask her what is her suggestion, she told me it will be the same even the chef prepare a new for me. Then I request to change another dish or cancel it (coz I already have no confident anymore on there dish) but she refused because she claimed that I had EATEN HALF of it!!! I ask her to back to the kitchen and check the meat, I only taken one bite and the "Kayu" meat I have put at the side of the plate to show them how "Kayu" is that. I also tell her that I have return the dish few minutes after they serve the dish, how can I ate half within a few minutes!!! She then ask me who serve me the dish. Hello... come on, u expect I remember which staff of yours serve it?!?! 10 minutes later she come back and say that the chef insisted not to prepared the new one and she refused to cancel it. I didn't argue further and I PAY IT WITHOUT HAVING IT!!!!!!!!!!!!!! I will NEVER back to that restaurant again!!!!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2016-03-13
Waiting Time
20 Minutes (Dine In)
Type of Meal
Dinner