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Level3
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lost its luster...
2014-08-07 370 views
This place is a used to be a great restaurant. Has been around for close to 18 years now. Sadly though they have lost their luster. Service is simply appalling. Dishes come out sporadically so it is awkward in the table as to eat or wait. Example last night 1 dish came while 4 others showed up 20 minutes later and the last came 30 minutes after the 1st. This was after multiple complaints to the staff on where the last meal is. Then came desserts which came 30 minutes after ordering. Best part th
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This place is a used to be a great restaurant. Has been around for close to 18 years now. Sadly though they have lost their luster. Service is simply appalling. Dishes come out sporadically so it is awkward in the table as to eat or wait. Example last night 1 dish came while 4 others showed up 20 minutes later and the last came 30 minutes after the 1st. This was after multiple complaints to the staff on where the last meal is. Then came desserts which came 30 minutes after ordering. Best part the place isn't even packed. It just doesn't make sense for an establishment that has been around for so long. The service staff could not be bothered and we had to wave them down multiple times to request where are the meals. No explanation or apologies. When we questioned during payment they even said that the kitchen is fully staffed and they are not busy. Dumbfounded.
Highly disappointing as this is a great hangout spot. Food is still good although portions have reduced over the years. However whenever service is below par the whole experience just drops. Will not be returning.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Type of Meal
Dinner
Celebration
Birthday