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My first time dining in Pak Hailam at Low Yat branch and it is the LAST! The price of food is consider pricey as the food is so so.  I order Hainan Chicken rice ala carte RM11.90, but the food came with set which is RM13.90 (not include 10% tax yet). There is a piece of fried chicken no fragant smell, generous amount of tauge which is still very raw, 2 slices of cucumber, a small plate of chili and with the set it comes with a drink I didnt order in the first place. However, I did not make them
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My first time dining in Pak Hailam at Low Yat branch and it is the LAST!

The price of food is consider pricey as the food is so so.  I order Hainan Chicken rice ala carte RM11.90, but the food came with set which is RM13.90 (not include 10% tax yet). There is a piece of fried chicken no fragant smell, generous amount of tauge which is still very raw, 2 slices of cucumber, a small plate of chili and with the set it comes with a drink I didnt order in the first place.

However, I did not make them to take back the Ribenna Cincau drink which they mistakenly served.

After finishing the main course, I proceed with my drink. THANK GOD I didn't drink immediately!!! I was scooping out the ice, and to MY HORROR!!! there is a dead fly with its feet sticking to the ice.

I immediately ask for bill and show the staff there is a fly in my drink. The staff just look at me and I ask her to look at the fly. She still looking at me with out apologizing and still charge me with the drinks with that dead fly which I did not ordered in the first place.

If I did not scoop out the ice, the fly would have ended else where. With such pricey, poor quality food and POOR HYGIENE and POOR SERVICE!!! I will definately not going to visit this Pak Hailam branch in Low Yat.

Becare of your food and drinks if you happen to visit there. 
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2014-12-18
Waiting Time
15 Minutes (Dine In)
Spending Per Head
RM15.30 (Lunch)